From stolen glances to cheeky kisses and letting loose on the dance floor, we’re dedicated to capturing every beautiful moment of your love story! Our commitment extends beyond just capturing the obvious highlights; we strive to seize authentic, unnoticed moments that hold true magic – they’re often the best ones!
Here’s our most Frequently Asked Questions:
Who will be shooting my wedding?
If you've booked an engagement shoot with us, that same person will typically be the one shooting your wedding too, so you'll already be completely comfortable with each other by the time the big day rolls around!
Over our years in business, we've built up a team of multiple expert shooters at Memento Collective, and no matter who's assigned to your wedding, you'll get to meet them well before the day itself. We never want you walking into your wedding with a stranger behind the camera. You can also check out all of our shooters' beautiful work on our website, so you'll know exactly what to expect from the moment you book.
What happens if it rains on our wedding day?
Don't stress, we've got you! Rain can actually make for some of the most romantic, moody shots you'll ever see, so it's really not the disaster it might feel like in the moment. We always come prepared with a plan B for portraits, whether that's undercover spots, umbrellas, or even leaning right into the rain for a few epic shots you didn't expect to love.
At the end of the day, your wedding is still going ahead and it's still going to be beautifully documented, rain or shine. Some of our favourite images over the years have actually come from a bit of unexpected weather!
Will you shoot family photos at the wedding?
Most definitely, weddings are all about friends and family coming together to witness two families joining together in the name of love. Capturing family and friends together makes for a timeless piece of history that will last forever.
"The photo wrangler" - if you have a list of family photos you want taken, we have found it is best to give a copy of the list to an extroverted (loud) family member, groomsman and/or bridesmaid. We call this person 'the photo wrangler'. It definitely helps if they know who everyone is so they can round them up quickly!
What happens if we go over the contracted timeframe?
We completely understand that all the events may not run on schedule on your day. We will never pack away our gear before the contracted time has ended. We will ask you at the end of your coverage if you would like to extend your time. If you chose to extend your coverage, we will charge the rates originally specified in the package & contract. Charged coverage will be rounded to the closest 30 minute timeframe.
Why do I have to pay for extra time?
When you book us in for your wedding day, we mark that day as yours in our calendar. This means that we will not make any other plans for that same date. If you chose to have us stay longer than originally planned we will then run into costs such as paying for the teams time. Additional coverage also means more photos & videos captured so this adds hours onto editing as well.
Do you photograph both partners getting ready separately?
Yes, if you'd like us to! This usually calls for two shooters so we can capture both sides of the morning at once: the nerves, the laughter, the "you look amazing" moment right before you see each other. Just let us know in your questionnaire and we'll plan the timeline around it.
What's an unplugged ceremony and do you recommend one?
An unplugged ceremony is when you ask your guests to pop their phones and cameras away during the ceremony so everyone's actually present in the moment, rather than watching it through a screen. We absolutely love them! They mean we're not fighting a sea of phones for that first kiss shot, and you get a much cleaner, more genuine set of images from the moment it happens.
We're more than happy to give you some wording for your celebrant or signage if you'd love to go unplugged, just let us know and we'll send it your way.