From stolen glances to cheeky kisses and letting loose on the dance floor, we’re dedicated to capturing every beautiful moment of your love story! Our commitment extends beyond just capturing the obvious highlights; we strive to seize authentic, unnoticed moments that hold true magic – they’re often the best ones!
Here’s our most Frequently Asked Questions:
Planning & Timeline
Can I book in an engagement shoot? How many hours do you suggest for wedding day photos? When should we book our wedding photographer/videographer? Do you provide a shot list or timeline planning help? Does a larger bridal party affect our timeline or package? Do you offer a second shooter, and when do we need one? Do you need a wedding day timeline or itinerary from us before the wedding?On the Day
Will you shoot family photos at the wedding? What happens if we go over the contracted timeframe? Why do I have to pay for extra time? What happens if it rains on our wedding day? Do you photograph both partners getting ready separately? What's an unplugged ceremony and do you recommend one?Photography
What is your style of photography & videography? Do you deliver every photograph that you take? Do you edit every image that we receive? How many photos will I receive? Can I view a full album from start to finish?Videography
Do you use drone photography/videography? What's the difference between your highlight film and a full-length film? Will we get the raw, unedited footage? How long is our wedding highlight film? Do you record the ceremony audio, like our vows and speeches?Products & Deliverables
How long until we receive our photos/video? Can I print my photos? How will we receive our photos/videos? What happens if I don't like the music in my film? We don't want our photos on social media Do you offer wedding albums, and how do we order one? Can we get both photography and videography as a combined package? Do you offer a short teaser reel we can share on social media before the full wedding film is delivered? Do you offer engagement shoot prints or albums too?Our Team
Who will be shooting my wedding? How many people from Memento Collective will be at our wedding? Can we meet our photographer or videographer before booking? What happens if our photographer or videographer is sick on the day?Booking & Logistics
Where are you based? Do you do destination weddings? Do you do same-sex weddings? Do you capture elopements? How far will you travel for my wedding? Do you have any vendors you recommend? Are you insured? How does the booking process work? Do you have a payment plan? What happens if disaster strikes? How can I be sure my images/videos won't be lost? How can I reserve my date? Do I get my deposit back if I cancel the wedding? If we have to change our wedding to a new date, can we use our booking fee for the new date?